Refund and Returns Policy

At Gadgets For Ads, we strive to provide you with high-quality products and exceptional customer service. However, we understand that there may be instances where you may need to return or seek a refund for a purchase. This Refund and Returns Policy outlines the guidelines and procedures for returns, exchanges, and refunds. By making a purchase from our website, you agree to the terms outlined in this policy.

Eligibility for Returns and Refunds:

To be eligible for a return, exchange, or refund, the following conditions must be met:

  • The item must be unused, undamaged, and in its original packaging.
  • The return request must be initiated within 10 days of the purchase date.
  • Proof of purchase, such as the order number or receipt, must be provided.

Non-Returnable Items:

Certain items are non-returnable and non-refundable unless they arrive damaged or defective. These items may include digital downloads, software licenses, and personalized/customized products. Please review the product description and specifications carefully before making your purchase.

Return Process:

If you wish to return an eligible item, please follow these steps:

  • Contact our customer support team to initiate the return request. Provide them with the necessary details, including your order number, item(s) to be returned, and the reason for the return.
  • Our customer support team will provide you with return instructions and a return shipping address, if applicable.
  • Pack the item securely in its original packaging and include any accessories, manuals, or documentation that came with it.
  • Ship the item back to us using a trackable shipping method. You are responsible for the return shipping costs, unless the return is due to our error or a defective product.

Inspection and Refunds:

Once we receive the returned item, our team will inspect it to ensure it meets the eligibility criteria stated above. If the item is deemed eligible for a refund, we will process the refund using the original payment method. Please note that it may take some time for the refund to be reflected in your account, depending on your financial institution.

Exchanges:

If you would like to exchange an item for a different model, color, or size, please contact our customer support team. They will guide you through the exchange process, including any price adjustments and shipping costs, if applicable.

Damaged or Defective Items:

In the rare event that you receive a damaged or defective item, please contact our customer support team immediately. We will work with you to resolve the issue promptly by providing a replacement, repair, or refund, as deemed appropriate.

Shipping Costs:

Unless the return is due to our error or a defective product, you are responsible for the return shipping costs. Original shipping charges are non-refundable.

Changes to the Policy:

We reserve the right to modify or update this Refund and Returns Policy at any time. Any changes will be posted on our website, and the revised policy will apply to all purchases made after the date of the update.

If you have any questions or need further assistance regarding our Refund and Returns Policy, please contact our customer support team. We are here to assist you and ensure your satisfaction with your Gadgets For Ads purchase.

Last updated: 07/07/2023